Return & Exchanges

Returns and Exchanges We offer a 100% money back guarantee on all purchases made at pathfan.com.
Returns and exchanges must be approved by our support team before they are shipped. We understand every customers purchase is one of a kind and always try to give each individual a personal experience.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer a refund or exchange.
To be eligible for a return, your item must be returned to us in the original packaging.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund within 72 hours of our notification, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at:
sheilapathfan@gmail.com.

Exchanges
We only exchange items if they are defective or damaged or for products of equal or lesser value. If you need to perform an exchange, send us an email at sheilapathfan@gmail.com. From there you will be given further instructions.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Return & Exchanges Address:
Sheila Bisson
Po Box 711
Berlin, NH 03570
United States